If there’s one thing we know, it’s that stuff happens. If you’re struggling to make your minimum payments due to changes in your life situation, you can get help. Whether you’ve lost your job, incurred unplanned health care expenses, or had a significant decrease in your income, we’re here for you. At Caliber, we’re dedicated to working with you and providing the tools you need to request hardship assistance and manage your debt. For more information about the hardship relief program, visit our Account Help link here.
When a natural disaster hits, your life may be quickly filled with uncertainty and chaos. After ensuring you and your family are safe, issues related to your home and income are typically of utmost concern, from how to handle repairs and insurance claims to temporary mortgage payment relief. Investor guidelines will determine your available assistance options. Caliber is here to help.
Your insurance company should be one of your first calls. Before you call, be sure to read up on the process.
The Insurance Process
During the FEMA relief period, if you were impacted by a natural disaster, Caliber may be able to offer payment relief options.
Payment Relief Options
Until you confirm that you are eligible for payment relief under your investor's loan program during a FEMA declared relief period, it is important that you continue to make timely mortgage payments. If you cannot, payment assistance may be available. Payment assistance plans have a limited term. Any unpaid amounts will be due and payable at the end of the payment assistance period. Remember, your loan program guidelines are primarily set by the investor, not Caliber. Certain limitations may apply based on those guidelines.